Why is the website loading slowly or not displaying correctly on my device?
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Hi there @Steve, this is usually caused by a browser, device, or connection issue. Please try the following steps:
- Refresh the page – Press Ctrl + F5 (Windows) or Cmd + Shift + R (Mac).
- Clear your browser cache – Old files can prevent pages from loading correctly.
- Try another browser – Use the latest version of Chrome, Firefox, Edge, or Safari.
- Disable browser extensions – Ad blockers or privacy extensions may interfere with the site.
- Check your internet connection – A slow connection can affect loading speed.
If the issue continues, please contact support and include your device, browser, and a screenshot of the problem so we can help investigate.